green tourism

Irandoostan align with sustainable tourism

Tourism always has both positive and negative impacts on the environment and target communities. The development of tourism, without managing its effects, can harm the environment, culture, and the host community. The development of sustainable tourism, by managing the effects of tourism on the environment, the economy, and the destination community, preserves the resources of the destination and even promotes them. Today, with the increasing number of tourists around the world and with the aim of preserving, and protecting the environment, social structures, cultures, and customs, the new concept of “sustainable tourism” has attracted the attention of many. Along with global activities, Irandoostan company is also taking steps towards sustainable tourism.

What activities does Iran Doostan do to reach the purpose of sustainable tourism?

In general, the main and long-term goals of Iran Doostan, in line with sustainable tourism include tourism efficient & eco-friendly waste disposal, maintaining the environment, and minimizing the environmental damages. It is worth mentioning that this company has done good environmental activities in this direction so far. Here are some of these activities:

  • Cooperating with sustainable lodges

With all respect for those who prefer a neat stay in many star hotels, the process of hotel buildings can be harmful to nature and also the local culture. Ecolodges, on the other hand, use eco-friendly materials and methods to be built and relive the ritual and cultural heritage helping the destination society to remain for the future. Irandoostan group supports these green ecolodges and eco-camps to offer the guests experience of the local culture and also guaranteeing the maintenance of host society and environment. Let’s review how does it help to save our planet:

1-Using less Disposable utensils other plastic packaging materials to avoid producing garbage

2-Preserving the culture and tradition of the local community

3_contributing in the conservation of local ecosystems

ecolodges in IRan

Not Using disposable containers and waste sorting makes ecolodges the green residence.

  • The volunteer nature cleaning

It’s 2020 and so many people know the real value of a healthy environment, but there are also some people still leaving their trash by purpose or even inadvertently in nature.  The various climbing and hiking groups in Iran clean the nature of garbage sometimes in turn and sometimes individually and voluntarily. Iran Doostan group is definitely one of those. In every ascent and any other activities by our responsibility the team takes any piece of garbage on the ground and brings that back to the living area well-packed. In each ascent to Damavand, a number of rental mules are allocated to return the waste.

  1. People with the purpose of reaching the peak, preserve the mountain environment themselves.
  2. The old Shelter, with the same environment protection activities, has been emptied of garbage and has been renovated to a sustainable residence.
green tourism in iran

The volunteering activities for cleaning nature saves the planet.

  • Helping the economy of host societies

Taking trash from nature might be an easy task for hikers, but carrying all those packages requires renting the mules and also asking for villagers’ help. This behavior not only promotes the community but also creates jobs for the villagers and increases the income amount for the local community.

The mules carrying the garbage packs_Damavand

The mules carrying the garbage packs_Damavand

Besides all the above, the Irandoostan group is paying for the hiking permits between 30-50 dollars per person which is used as the budget of the renovation of huts and shelters, and also for carrying the garbage to the right place. It should be noted that most of these activities have been carried out during the ascent season, and at the end of each season, Irandoostan Company will conduct a final review of the activities related to this issue.

 

FITUR 2020 exhibition

Iran Doostan CEO message from FITUR 2020 exhibition

Greetings from Madrid, FITUR 2020 exhibition, to everyone fascinated by Iran’s history and culture and those who are interested in traveling to this ancient land. A land that has the reputation of having developed one of the oldest civilizations in the world.
Yesterday was the third day of the FITUR 2020 exhibition, the international event holding from 22 to 26 January. The first three days of this exhibition is dedicated to tourism professionals and the last two days to public visitors and travel lovers.
This is our 26th presence in FITUR but in a tough circumstance; just after the heartbroken incident of the Ukrainian plane crash in Iran. We, therefore, expected a completely different experience this year. However, none of our appointments, set before the plane crash, were missed and much to our surprise, not only those who had set an appointment, but also our partners and other tour operators paid a visit to our booth, expressed their interest to continue and strengthen their partnership with Iran Doostan toward operating package tours to Iran.

I am proud to be an Iranian and would like to express my gratitude to all our partners and those who visited us in the past three days. We are pleased to have been successful in earning the trust of our partners all around the world during 30 years of experience and we are committed to making every effort to offer good quality services in operating a memorable trip for all travelers to Iran.

M.Ali Ashraf Vaghefi
CEO

Iran Doostan Tours Co.

FITUR 2020 exhibitionUR

 

Iranian exporter award

Iran Doostan Tours Co. the exemplary exporter again in 2019

We are delighted and proud to announce that Iran Doostan received the national award as the outstanding Iranian exporter for the second time in 2019. In the past 27 years, this is the 8th time that Iran Doostan Tours Co. won this award.

M Ali Ashraf VaghefiMr. Vaghefi at Iran International Conference Centre

The 23rd anniversary of Iran National Exports Day was celebrated in Tehran on December 2. On this day The Exemplary Exporter ceremony was held at Iran International Conference Centre, Tehran and hosted by Es’haq Jahangiri, Iranian First Vice President and Reza Rahmani, Minister of Industry, Mine and Trade.

Iran Doostan team membersIran Doostan received the national award

At this ceremony, ITPO (Iran Trade Promotion Organization) annually celebrates the National Day of Exports and introduces the winners tried to raise the competitive capability of Iran in the non-oil export section such as developing public export culture, encouraging exporters and economic activists and agencies. There were some important factors impacting our ability to achieve this award such as varied target markets number of passengers product diversity customer satisfaction and attention to sustainable tourism. Undoubtedly, this achievement would have not been possible without the cooperation of our foreign partners.IDT founded in 1990 in the tourism and travel industry of Iran and has received the national award of the best Iranian exporter in tourism services in the years 2004, 2008, 2009, 2012, 2013 and 2015.

Customer Loyalty Workshop at Iran Doostan

Customer Loyalty Workshop at Iran Doostan

Customer Loyalty Workshop at Iran Doostan

Iran Doostan Tours Co. Pjs. (IDT) held a new workshop in Tehran Grand Hotel to train its employees, increase their knowledge, and to enhance their attitude toward Customer Loyalty Strategies.

Customer Loyalty Workshop

customer-loyalty-workshop-at-iran-doostan

As a pioneer of tourism industry in Iran, IDT believes that improving employees’ skills would result in providing satisfactory customer services as well as developing customer loyalty for the organization. As a matter of fact, a company who would like to increase its customer loyalty, has to go beyond customers’ expectations and should find out how to deal with various levels of needs among customers.
The workshop covered basic concepts and practical skills which are essential to create and maintain Customer Loyalty. In this session, the importance of loyalty and how to create emotional connections and exceptional experiences to differentiate in tourism market and also how to drive revenues and growth were discussed.

Customer Loyalty Workshop at Iran Doostan
Reviewing the conceptual frameworks, the participants cooperated in different teams, based on different sectors of IDT (Cultural, adventure, MICE, operation, Matin Abad, marketing) to practice these lessons. Each team started writing its own goals and objectives and then segmented the customers according to their various levels of needs into three groups and finally they tried developing action plan to build loyalty. Customer segmentation is the most challenging part of customer loyalty programs, since it will be a guide to the following steps; it would specifically contribute to campaign planning and balancing marketing costs with customer lifespan value.
Discussing four regular customer club models, evaluating customer lifespan values (CLV) and applying reward programs to various classes of customers were also the main subjects of this workshop.
At the end of the event, all employees were surprised by receiving a flower for the occasion of national tourism week in Iran.

Customer Loyalty Workshop at Iran Doostan